Read this before you install or operate anything you bought from us. It explains what our instructions are, what they are not, and who is responsible for what.
We are a product manufacturer and retailer. Everything we provide — guides, videos, diagrams, drawings, and anything our support team tells you — is general educational information about our products. It is not electrical, structural, engineering, HVAC, medical or legal advice, and it is not an assessment of your specific site, system or building.
We are not licensed to provide electrical work, HVAC work, structural or mechanical engineering assessments, or medical advice. Where your installation involves any of those, it must be done by a licensed, insured professional in your jurisdiction.
An ozone generator is not an air purifier you run while the room is occupied. Ozone is a respiratory irritant: even relatively low concentrations can cause chest pain, coughing, shortness of breath and throat irritation, and can worsen asthma. Never operate the unit in a space occupied by people, pets or plants. There is nothing to install — you plug the unit in, set the timer, and leave the room — which is exactly why the operating rules below are the whole of safe use.
What ozone treatment is, and is not. A shock treatment oxidises odour-causing compounds in an unoccupied space. It does not remove dust, pollen or other particles from the air, and the EPA's assessment is that at concentrations below public health limits, ozone has little potential to remove indoor air contaminants — which is why these units are designed for high-concentration treatment of spaces with nobody in them, never for continuous air cleaning in occupied rooms. For an ongoing air-quality problem, fix the source (moisture, mould, smoke) and ventilate; a shock treatment deals with the odour that remains.
California regulates ozone-emitting indoor air cleaning devices (California Code of Regulations, Title 17, §94800–94810, adopted under Health & Safety Code §41985.5–41986). A device sold in or shipped to California as an indoor air cleaner must be CARB-certified to emit less than 0.050 parts per million of ozone. High-output ozone generators such as these cannot meet that limit and are not CARB-certified. They are not air purifiers, and they must never be used for air cleaning in occupied spaces — in California or anywhere else. California permits high-concentration ozone equipment only in specific commercial and industrial applications, on the condition that no people are physically present during use. If you are in California, confirm your intended use is permitted before purchasing or operating this equipment.
Placement, timing and ventilation are the whole of safe operation with this product. If you are unsure what is right for your space, ask us before you run it.
Installing and using these products carries real risk; the specific risks for your product are described in the section above. Disconnect power before servicing anything electrical, follow the operating instructions supplied with the product, and wear appropriate protective equipment.
You agree to indemnify and hold harmless Ozonenator Inc., its officers, directors, employees and agents against claims arising from your installation or use of our products — including personal injury, property damage, damage to your building systems, and the cost of professional services needed to correct an installation. This does not extend to claims arising from our own negligence or from incorrect information we supplied.
For economic loss — lost income, loss of use, substitute goods, business interruption, and consequential property damage — our total liability is limited to the purchase price you paid for the product at issue. This limit does not apply to claims for personal injury, and nothing in this policy limits any liability that cannot lawfully be limited. Some jurisdictions do not allow certain exclusions; where that is so, our liability is limited to the maximum extent the law permits.
Email us at [email protected] before you install or run anything, not after. We would much rather answer a question than replace a part.